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Webinar Replay: Find the Revenue Hiding in Your CRM/ERP Gap

July 15, 2026 | 2 minute read

This webinar was recorded on 7-15-2026.

Your ERP contains the truth about revenue. Your CRM contains the story behind customer relationships. But when those systems operate independently, critical revenue signals fall through the cracks.

For wholesale distributors and manufacturers, the CRM/ERP gap creates blind spots that lead to missed cross-sell opportunities, account drift, margin erosion, and reactive decision-making. Most organizations attempt to bridge the gap with spreadsheets, exports, reports, and manual processes. Those approaches work—until they don't.

In this webinar replay, SugarAI explores how leading Manufacturing and Wholesale Distribution organizations are identifying the hidden revenue opportunities trapped between CRM and ERP systems, quantify the business impact of disconnected data, and outline a realistic path from manual workarounds to connected account intelligence.

Watch and gain a framework to evaluate the cost of the gap in your own business—and understand what organizations are doing today to turn operational data into revenue growth.


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The HVACR content doesn’t end here! HARDI's full calendar of webinars, events, and exclusive content is here to keep you informed, inspired, and ahead of the curve in the HVACR industry. Whether you're looking to explore new topics or dive deeper into industry's most pressing issues, there's something for everyone.

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