Myths & Misperceptions: How Markets Are Really Made in HVACR

THE ROADMAP FOR THE MODERN HVACR DISTRIBUTOR

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Highlights of Myths & Misperceptions

Myths and Misperceptions-01
HOW CONTRACTORS REALLY BUY

Myths and Misperceptions-02
DEBUNKING INDUSTRY MYTHS

Myths and Misperceptions-03
WHAT CAUSES CUSTOMERS TO SWITCH DISTRIBUTORS

Myths and Misperceptions-04
HOW TO GAIN MARKET SHARE IN A COMPETITIVE INDUSTRY

About the Book


In 2015 the HARDI Foundation commissioned the first edition of Myths & Misperceptions: How Markets Are Really Made in HVACR, a first-of-its-kind, industry-wide study into the common misconceptions plaguing HVACR manufacturing, distribution and sales. The result was a clearer understanding of what the true drivers of success were for HVACR distributors in their relationships throughout the channel. This resulted in updated manufacturing and distribution practices for numerous industry leaders.

Since then, the world has been through COVID, wildly shifting regulatory environments, technological advancements in HVACR, and leaps in the digital landscape that have changed how business is done. The new, 2026 edition of Myths & Misperceptions has been updated to refresh existing best practices, then incorporate them into new industry standards that differentiate businesses.

If you're serious about creating a strong roadmap for success in the HVACR industry, you owe it to yourself not just to read this book, but to share it with your company to align your vision in a way that will bring lasting success.

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About the Authors


J. MICHAEL MARKS, STEVE DEIST, and MICHAEL EMERSON

Michael Emerson, Steve Deist, and Mike Marks are part of Indian River Consulting Group, a distinguished firm that has extensive experience in HVACR and focuses exclusively on market access within distribution channels. Marks and Indian River spearheaded creation of the first edition of Myths & Misperceptions as well.


About the HARDI Foundation


The HARDI Foundation is a forward-focused body committed to the consideration and implementation of educational and research programs in the field of distribution sciences and related disciplines within the HVACR industry.

Priorities of the foundation include:

  • To sponsor, co-sponsor, initiate or implement educational, scientific and research programs in the HVACR industry

  • To cooperate with other organizations, individuals, foundations, educational institutions or government agencies in conducting such programs in the public interest

HARDI