Branch Manager

Imagine a certification program that challenges and guides you in developing your strengths, talents and assets to become the success you know deep down you can be. This rewarding Branch Manager Program asks you to invest in yourself and is designed to keep you focused to motivate yourself and your branch to higher levels of performance than ever before.

Our Branch Manager Certification Program is carefully designed to provide the necessary tools, structure and support for branch managers to make enduring performance gains, achieve results, and generate a clear ROI.

The program focuses on four competency areas: Leadership, Sales & service, Financials and Operations.

Workshop Outline

Section 1: Driving Net Profit - Explore distribution's role, value, cash hunting, expenses, inventory as cash, and mistake costs.

Section 2: Covering Your Assets - Learn about inventory protection, warehouse security, accuracy, maintenance, and safety.

Section 3: The Efficient Operation - Focus on team environment, internal customers, warehouse layout, receiving dock, stocking, picking methods, shipment staging, order management, and branch transfers.

Section 4: Driving Customer Profitability - Understand cost to serve, customer ranking, resource allocation, customer retention, sales expansion, key customers, and case studies.

Section 5: Profitable Inventory - Cover inventory metrics, profitable products, poor performing lines, gross margin improvement, pricing models, product analysis, dead stock management, local product mix, and branch transfers.

Section 6: Measuring Results - Develop KPIs, operational scorecards, sales scorecards, vendor report cards, and communication strategies.

Section 7: Leading the Team - Improve communication, understand generational differences, management vs. leadership, delegation, time management, recruiting, and associate development.