Supply Chain & Operations

Tackling Inventory Management Challenges in the HVACR Supply Chain

November 26, 2024 | 5 minute read

In the HVACR industry, effective inventory management is crucial to maintaining an efficient supply chain. However, recurring issues such as product shortages, low turnover rates, and deadstock are common due to the seasonal nature of HVACR demand. Here, we’ll explore the underlying causes of these challenges, common mistakes businesses make, and practical strategies for resolution.

Challenges in HVACR Inventory Management

1. Shortages During Peak Seasons

Demand for HVACR products fluctuates seasonally. This can lead to product shortages when demand surges unexpectedly, as companies struggle to accurately forecast peak needs. These shortages not only disrupt customer satisfaction but also result in missed sales opportunities.

2. Low Inventory Turnover Rates

Inventory turnover is often affected by seasonal demand and the wide range of HVACR products. Certain items sell quickly during specific seasons but sit stagnant in off-seasons. Low turnover rates increase storage costs and reduce cash flow, impacting profitability and operational efficiency. When analyzing inventory, it’s essential to differentiate between true demand during peak seasons and backorders from previous cycles. Separating these helps maintain accurate data for turnover analysis and prevents historical backorders from distorting future demand forecasts.

3. Deadstock Accumulation

Deadstock, or unsold inventory, is a common issue in HVACR. When demand doesn’t align with stock levels—often due to seasonal or regional factors—products accumulate as deadstock, tying up storage space and capital, while eventually incurring write-offs.

Common Mistakes in Addressing HVACR Inventory Issues

1. Relying on Intuition Over Data

Many HVACR companies rely on experience and historical trends for demand forecasting, which provides valuable insights. However, adding updated data sources can help capture real-time demand shifts, reducing the risk of overstocking or shortages and enhancing the accuracy of forecasts. Inventory management software can be useful, but not all software-recommended models are tailored for industry-specific trends like HVACR seasonality. A critical opinion is key to evaluate software recommendations to ensure these align with the complex, season-driven demand patterns of HVACR products.

2. Reactive Ordering

A frequent mistake is reactive ordering, where companies only replenish stock once inventory is already low, often during peak times. This results in last-minute orders that either lead to overstocking or shortages, as businesses fail to plan for seasonal changes effectively.

3. Ignoring Seasonality in Stock Planning

Some HVACR companies overlook the effects of seasonality, maintaining steady inventory levels year-round. This one-size-fits-all approach results in unnecessary holding costs during low-demand periods and stockouts during peaks, contributing to both low turnover rates and deadstock. For accurate inventory planning, forecasting models—whether manual or software-driven—should be updated regularly to reflect any major changes, such as new clients or client losses that impact seasonal demand.

Resolving Inventory Challenges in HVACR

1. Use Data-Driven Demand Forecasting

Effective demand forecasting relies on data. Leveraging inventory management software that includes predictive analytics can help HVACR businesses anticipate seasonal changes and plan inventory levels accordingly. By updating forecasts with current data on market trends and climate, companies can avoid shortages and deadstock. Accurate forecasting requires continual updates with new demand information, client insights, and emerging trends. Regularly reworking and refining forecasts ensures they remain responsive to changing market conditions.

2. Implement Seasonally Adjusted Inventory Planning

Dynamic inventory planning helps HVACR businesses align stock levels with seasonal demand. The K-curve method is especially effective here, as it addresses the challenges of managing large groups of SKUs by identifying which items can have their cycle stocks reduced. When faced with the need to lower inventory levels, the K-curve enables companies to classify items by turnover rates, helping determine which products require higher stock during peak seasons and which can be minimized during off-peak periods.

By applying this approach to categories of products affected by similar seasonal patterns, HVACR companies can reduce excess inventory while ensuring availability for high-demand items. This method allows for efficient inventory adjustments on a larger scale, supporting both seasonal readiness and inventory reduction goals. [Graph Link]

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3. SKU Rationalization

SKU rationalization involves analyzing the demand and profitability of each item. By focusing on high-demand items and scaling back on low-performing SKUs, HVACR companies can streamline their inventory, improve turnover, and reduce excess stock. This process also helps reduce deadstock, as it minimizes the likelihood of holding onto items with low or unpredictable demand. SKU rationalization should be a regular practice, updated seasonally or annually, to prevent costly buildup of unsellable inventory and ensure the inventory remains aligned with current market needs.

4. Adopt Agile Ordering Strategies

An agile ordering approach, such as vendor-managed inventory (VMI) or just-in-time (JIT), allows companies to respond flexibly to real-time demand. Setting accurate reorder points and maintaining appropriate safety stock levels are critical here, as they provide a buffer against unexpected demand surges while avoiding overstock. By closely collaborating with suppliers and using a replenishment system that adapts to seasonal shifts, companies can ensure stock is available when needed, minimizing both shortages and excess inventory. [Graph Link]

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5. Monitor and Adjust Inventory KPIs Regularly

Tracking key performance indicators (KPIs) like turnover rate, stock-to-sales ratio, and fill rate enables HVACR businesses to assess inventory health and make data-informed adjustments. Regular monitoring of these metrics can identify inefficiencies, allowing for ongoing optimization. Effective inventory management leads to measurable results, including higher fill rates, reduced excess inventory, and lower alternative shipments. Improved efficiency also enables businesses to onboard new clients more effectively.

Conclusion

Inventory management challenges in HVACR stem largely from seasonal demand fluctuations. By embracing data-driven forecasting, seasonally adjusted inventory planning, and agile ordering strategies, HVACR companies can overcome these issues. A well-planned inventory approach not only minimizes costs and reduces deadstock but also enhances customer satisfaction, making it a critical step toward long-term success in the HVACR supply chain.

Avalon CSC

Avalon CSC specializes in delivering supply chain consulting services across all industries and business functions. Composed of industry experts, we deliver supply chain solutions to accommodate present and future challenges of our clients.

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