COVID-19 Resources - Heating, Air-Conditioning Refrigeration Distributors International
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COVID-19 Resources

COVID-19 RESOURCES

All eyes are on the spreading COVID-19 virus (coronavirus), and distributors have an especially important task in managing the challenges that arise from the global health crisis. We’ve compiled this resource guide with up-to-date coverage on safety precautions, HR compliance, economics data, and all else that can help serve you and your branches during the outbreak.

Stay tuned to our social media pages for real-time updates.

   

Have critical employees that need authorization to travel under a Stay-at-Home order?

Use our authorization form template


 

SBA’S PAYCHECK PROTECTION PROGRAM LOAN

The Small Business Administration is offering loans to businesses during the COVID-19 pandemic. Businesses can apply for the Paycheck Protection Program beginning April 3 through local lenders and the Economic Injury Disaster Loans at any time on the SBA website.

Be sure your bank is using the latest SBA PPP Application Form.

FOR FAQ AND MORE DETAILS CLICK HERE >

Have specific questions about what’s going on and how it will affect your business?

Click here to submit questions

If you have any best practices that have worked for you, please let us know so we can share and help others by filling out this form.

Blogs

Federal Resources for Businesses Affected by COVID-19

By Tim Fisher

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UnleashWD: The Economic Impact of the Coronavirus Crisis

By Tim Fisher

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Industry Insights COVID-19 Survey: Key Findings

By Sarah Jilbert, Brian Loftus & Tim Fisher

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Your Economy and COVID-19

By Brian Loftus

READ MORE >

Resources

Public Company CEOs: Do Not Misstate Your Coronavirus COVID-19 Supply Chain Difficulties

COVID-19 and the HVAC Supply Chain

HARDInomics & COVID-19
*HARDInomics is typically only available to TRENDS participants and Premier members. We are making March HARDInomics available to all members in an effort to support you in these uncertain times.

Videos

Voice of Contractor Episode 1: Interview with ACCA and PHCC National CEO’s

Talbot Gee sat down with the leaders of ACCA and PHCC to discuss how COVID19 is affecting HVACR and plumbing contractors, and what distributors can do to help them navigate this uncertain time.

This is the first of a series dedicated to hearing directly from various contractor groups in the industry. We seek to learn how they’re doing throughout this crisis, and how well their distributors are meeting their needs. Hopefully, we’ll also uncover some innovative ways contractors are finding ways to survive and succeed despite this uncertainty.

The Effects of COVID-19 on the US Economy with The Sage Policy Group

Mr. Anirban Basu of The Sage Policy Group prepared an informative discussion to help us understand what we can anticipate for the balance of the year.

COVID-19’s Impact on HVAC Supply and Demand

Tim Fisher, HARDI’s Team Leader of Market Intelligence, discusses possible impacts we may see in the HVAC market.

Blogs

Indoor Air Quality Products Take Center Stage

By Brandin Bursa

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Update: COVID-19 and the HVAC Supply Chain

By Tim Fisher

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Make sure your contractor customers have the protection they need going into homes.

We have partnered with ISSA to connect you with their Distributor Members who provide cleaning and PPE solutions.

Check out their member directory here.

Blogs

UnleashWD: We Are a Jan/San Distributor At The Epicenter Of This Pandemic: Here Is How I Am Leading

By Nick Benton

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UnleashWD: 5 Principles & Mindset For Your Sales Team During This Crisis

By Brandin Bursa

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UnleashWD: I’m Not the Company President: How A Frontline Manager Is Helping His Team Pivot and Stay Focused in This Rapidly Changing Environment

By Emily Saving

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COVID 19: Peer Sharing and Best Practices

By Sarah Jilbert

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How HEAT.U Can Help Maintain Productivity While Working Remotely

By Syretta Williams

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UnleashWD: Deploying Agile Strategies in Times of Crises

By Emily Saving

READ MORE >

Videos

Counter Employees

Learn how to handle daily branch operations while combating COVID-19

Subscribe to COVID-19 Video Updates

Working Remotely & PTO

Learn best practices for employees working remotely and using PTO

Sick Employees & Proper Cleaning

Learn what to do if one of your employees tests positive for COVID-19

Blogs

The Coronavirus Aid, Relief, and Economic Security Act

By Alex Ayers

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Part II of Families First Coronavirus Response Act (FFCRA) Guidance

By Pam Krivda

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Are HVAC Distributors Considered ‘Essential’ During a Pandemic?

By Alex Ayers

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Coronavirus Legislation Tax Credits

By Pam Krivda

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UPDATE: Families First Coronavirus Response Act

By Alex Ayers

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COVID-19 HR Q&A

By Pam Krivda

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Families First Coronavirus Response Act

By Alex Ayers

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Videos

FFCRA REGULATIONS: DEFINITIONS AND DESCRIPTIONS
FOR ALL COVERED EMPLOYERS

  • Definition of Covered Employers
  • Determining my number of employees
  • Determining an affected employee’s hours worked and wage
  • “Stay at Home” and “Shelter in Place” orders and these regulations
  • What an employee must do to be eligible for paid leave
  • Employers’ responsibility regarding FFCRA compliance poster
  • What we know today about tax relief and credits available to employers
For info on how this affects your business, click here

Misc Workplace Concerns

More updates about COVID-19 and HR compliance

FMLA

Learn best practices for handling FMLA during the outbreak

Blogs

What Should Marketers Be Saying/Doing Right Now?

By Chris DeBoer

READ MORE >

Industry Event Updates

APRIL

HARDI Branch Manager Workshop  | Postponed to September 29-30, 2020
ELEVATE2020 Women in Industry Spring Conference | April 21-23, 2020 | Canceled
BLUE HAWK Annual ConferenceVirtual Only

May

AHRI Spring Meeting | May 18-20, 2020 | Canceled

Videos

FAQ

What constitutes an “essential vs. non-essential” business?

We know from already released guidance from various shelter-in-place orders that governments are supporting HVACR as essential. The HVACR industry cosigned this letter calling for technicians and engineers (and by association wholesalers that supply them) to be essential. See our blog post for further details from Director of Government Affairs, Alex Ayers. We will continue to update the blog post as we get more information.

If your area is developing plans to implement shelter-in-place orders, please share with them the CISA memo and our industry letter to ensure your business is considered essential.

You may also provide a ‘Critical Industry Employee Authorization to Travel’ letter (template) to your employees.

Keep track of state-by-state policies with this policy tracker.

What can be done to protect my Counter Specialist Employees from exposure yet still allow me to run my business?
Check out this video with insights from HR Consultant Pam Krivda. Pam suggests creating distance between the employees and customers, have a sign welcoming customers and asking them to limit physical contact (no handshaking), consider self-serve Will Call with a limited number of employees managing the area, and delivery. Other best practices include having the customer swipe their own credit card, have hand sanitizing gel available on the counter, and take away any chairs around the counter area to limit time at the branch location.
What do I do if one of my branch employees tests positive?
Check out this video with insights from HR Consultant Pam Krivda. Scroll to the 1:09 mark. Pam suggests sending the employee home, sealing off areas they came into contact with, and having someone fully protected clean the area with approved cleaning supplies.
Employees returning from vacations – to self-quarantine or not?
Check out this video with insights from HR Consultant Pam Krivda. Scroll to the 1:36 mark. Pam suggests requiring employees to stay home for 14 days prior to travel.
What are best practices of other distributors? What are other distributors doing?
We partnered with Industry Insights to get a feel for the current state of wholesale distribution during the uncertainty of the Coronavirus pandemic. Thank you to our members who participated and provided key insights last week into how this virus has affected them and their business. We combed through the data to pull out findings that pertain directly to the HVACR industry to help you proceed through this time. View Industry Insights’ Executive Summary, and read our blog post for details on how HVACR businesses have been affected, the financial impact of the virus, and best practices from peers.