Hey Distributor, How’s Business? (DDN, Apr 2018)

“How’s business?” is a complicated question. We can imagine a variety of ways Distributor A or B would respond to the question “How’s business?”   While sales growth may be the oxygen of the enterprise, how expensive it is to get those sales out the door is what...
Amazon’s Latest Announcements (DDN, Feb 2018)

Amazon’s Latest Announcements (DDN, Feb 2018)

The following article is an excerpt from the 2.20.18 Data Driven Newsletter.   Do you think “Amazon Update” should be a regular section of the DDN?  The news releases from Seattle frequently spark as many reactions as tweets from 1600 Pennsylvania Avenue.  Many of our...
Your Guide to Gain Share

Your Guide to Gain Share

Businesses are like any living organism that must continually evolve to survive.  Customer expectations drive change in every industry.  Distributors are focused on applying the latest advancements in communication and technology to deliver customized services faster...
Warranty Process Manager’s Users Group

Warranty Process Manager’s Users Group

We frequently hear about the challenges associated with warranty processing so were thrilled to hear from a member who suggested we start a Warranty Process Manager’s Users Group.  Member’s have developed their own routines for processing warranties and service...