ROLE-BASED LEARNING:

Box Truck Driver

Box truck drivers are crucial to ensuring timely and reliable delivery of essential equipment and materials. Their role directly impacts customer satisfaction and operational efficiency, helping to maintain strong business relationships and streamline supply chains.

What's important to their success?

  • Safety Compliance

  • Effective Trip Planning

  • Cargo Handling Skills

  • Vehicle Maintenance Awareness

  • Customer service skills

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Risks of not investing in training

  • Poorly trained drivers are more likely to cause accidents, injuries, or property damage that lead to costly lawsuits and claims

  • Poor Customer Satisfaction can drive business to competitors

  • Higher Employee Turnover and Recruitment Costs

  • Lack of training can lead to failed inspections, heavy fines, or disqualification from commercial driving

  • Poor trip planning, load management, and vehicle care can cause delivery delays, fuel waste, equipment damage, and increased maintenance costs

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Perks of training & onboarding

  • Safer operations and lower liability

  • Well-trained drivers create positive customer experiences that drive repeat business

  • Thorough onboarding shows employees they are valued, leading to greater job satisfaction and loyalty

  • Regulatory compliance and risk mitigation avoids fine, penalties, and reputation damage

  • More efficient deliveries and reduced costs

Competencies

  • Customer Service

  • Vehicle Inspections

  • Vehicle Controls

  • Handling & Documenting Cargo

  • Lifting and Loading

  • Trip Planning

  • Compliance, Safety, & Accountability

  • Defensive Driving

Included Courses

  • Pre-Trip Inspections

  • Trip Planning

  • Customer Service for HVACR Delivery Drivers

  • Lifting and Loading Safety

  • Box Truck Basics: Mastering Vehicle Controls for Safe and Efficient Driving

Pricing: $140

Purchase for 1 year access to all courses within this learning path.

If you're looking for custom pricing or a more tailored solution to your onboarding and training, contact HARDI's Talent Development team.

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