Those of you who know me personally know that I’m not shy when it comes to sharing my opinions. For example, put a banana pepper on any food and you’ve basically rendered it inedible. But I’m sure you didn’t come here for my very specific food viewpoints…

 

Here’s a more pertinent opinion of mine: training and development, even if it is the BEST training and development, cannot repair an employee’s bad attitude.

 

Nick and I frequently get member calls that touch on this scenario. What can we do for an employee who pollutes the office with their negative opinions and comments? Is the counter certification program right for them? No, we always respond. They’ll actively work against it. Well then, the member asks, when it comes to an employee with a bad attitude, what development opportunities can we recommend? Here’s our answer, almost universally: You need to hire for attitude, and develop for skills and abilities. You cannot train raw material, like attitude, into somebody.

 

This is a topic I am passionate about, and without fail I get fired up speaking to our members. But when the conversation is all said and done I’ve not helped our member resolve their employee’s performance problem. And the weight of this incomplete service to our members weighs on us.

 

Could we be doing more, to help you do more?

 

Training and development is one component of a set of systems designed to help you utilize people to accomplish a profit. This is called Human Capital management, and it includes all phases of an employee’s “life” with your company – job creation, recruitment, selection, development, performance management, succession and more. HARDI firmly believes that Human Capital Management, or the strategic management of employees as profit-generating resources of the company, is a key ingredient in the successful future of this industry.

 

You’ve come to expect exceptional training and development solutions from HARDI. But is there more we could be doing to ensure that you’re taking advantage of every possible opportunity to maximize your people resources?

 

Stay tuned for exciting news to come!

Write a comment:

*

Your email address will not be published.

  • Member Spotlight: Renata Morgan, Director of Marketing & IT, Century A/C Supply   The following article is a Q&A for our monthly Member Spotlight. Published in January 2019 Thermostatus Newsletter.   Go to Article —>

  • Insights from the HARDI Unitary Report: Where is the furnace market prior to the FER standard?   The following article is a blog post from Dan Vida, HARDI Unitary Market Analyst, on the upcoming fan efficiency rating (FER) standard rolloing out this July. Published in January 2019 Data Driven Newsletter.   Go to Article —>

  • Waiting for the Replacement Resi Echo Boom   The following article is a blog post from Brian Loftus, HARDI Market Research & Benchmarking Analyst, on the resi replacement ‘boom’ seen in the pre-2006 housing bubble burst, and what that means for the current market. Published in January 2019 Data Driven Newsletter.   Go to Article —>

  • How the Heck do I use HARDInomics?   The following article is a blog post from Anthony Lagunzad, HARDI Public Affairs Specialist, on the relatively new and expanding HARDInomics Quarterly and Monthly Reports.    Go to Article —>

  • HARDI Improves E-Learning Content   The following article is a blog post from Liz Rock, HARDI Training Specialist, on the new HVAC curriculum offered through HEAT.U.   Go to Article —>

  • Hot Commodity Documentary Premiered at Annual Conference…Now What?   The following article is a blog post from Chris DeBoer, HARDI Director of Marketing & Sales, on the premiere of our workforce recruitment initiative’s documentary project, “Hot Commodity”.   Go to Article —>

  • 2018 Annual Conference Recap   The following article is a blog post from Anthony Lagunzad, HARDI Public Affairs Specialist, on 2018 HARDI Annual Conference in Austin, Texas.   Go to Article —>

  • HARDI Advocacy 2018 Midterm Election Recap & 2019 Outlook   The following article is a blog post from Palmer Schoening, HARDI Vice President of Government Affairs & Alex Ayers, HARDI Director of Government Affairs, on the 2018 midterm election results and the road ahead for HARDI Advocacy.   Go to Article —>

Privacy Policy | Terms of Use | Communication Policy | Copyright © 2018 HARDI - Heating Air-conditioning & Refrigeration Distributors International. All rights reserved.