How do I contact the HARDI offices and what are your hours?
HARDI staff can be reached at 614.345.4328.
Monday – Thursday: 8:00 AM to 5:00 PM EST
Friday: 8:00 AM to 12:00 PM EST
*For urgent requests from 12-5 on Fridays, call 614-345-4328 and choose option 9.
How do I log into the secure membership section of the website?
To enter the members only section of hardinet.org, click Member Login on the website menu bar on the top of the website. Enter your email address and your password. If this is your first time logging into hardinet.org, you should enter your email address and click forgot password. You should then receive an email with a link to set up a password. If the system does not recognize your login email, please call HARDI offices at 614.345.4328 for assistance.
What if I forget my username and/or password?
If you forget your username and password, click on the Forgot Your Password? link at the bottom of the login page. If the system does not recognize your login email, please call HARDI offices at 614.345.4328 for assistance.
Who do I contact if I need access to or am having trouble with HEAT.U?
If you have any questions, or experience any difficulties while trying to use the HEAT.U system, please contact Nick Benton at 614.345.4328 or at firstname.lastname@example.org.