MARCH 26-28, 2017 | TEMPE, AZ

The new Supply Chain Excellence Focus Conference combines the two former focus events, Operations and Logistics and Purchasing Optimization. In an attempt to make available top-notch content while asking less time from members, HARDI has decided to combine the two.

This event will focus on the way your business procures and moves products, at the right place, at the right time, with the right quantity for the right price.













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Hotel Cut-Off: March 3rd
Room Rate: $259/night

Phoenix Marriott Tempe at the Buttes
2000 W Westcourt Way
Tempe, AZ 85282




Jim Tompkins “The ABC’S of the Impact of Digital Disruptions to Distributor’s Supply Chains”

focus-conference-speakersDigital disruptions are affecting supply chains and the way business is being done. Businesses cannot be successful in the digital era with yesterday’s supply chain practices and technologies. This is the time to address the ABC’s of the supply chain digital disruptions and this presentation will lay the ground work for your getting out in front of this revolution.


Cannizzo & Muha “Transportation Today: Why You Need a TMS to Thrive”

gmuha tcannizzoThe number one return on investment (ROI) that will provide continuous process improvement, and at the same time keep freight costs under control, is integrating a transportation management system (TMS) with a shipper’s existing systems, such as an ERP solution, warehouse or order management system.  Leveraging TMS capabilities—such as the rate engine, bill of lading generator, electronic shipment tendering, shipment status retrieval, carrier invoice auditing, and reporting—helps shippers make better real-time decisions, then take immediate action based on them. A modern, Web-based TMS supports a wide variety of flexible, scalable connection points. In today’s on-demand Software-as-a-Service (SaaS) environment, integrating with a TMS has never been easier. SaaS reduces the level of effort and expense required by IT departments to implement and maintain the integration, ultimately providing a faster ROI.

Shelley Row “Go with Your Gut: Effective Decision-Making in an Over-Thinking World”


Is valuable time wasted searching for just one more piece of information? Do you ever hear, “This is taking w-a-y too long?” Do you notice that sometimes data alone is not enough?

These are challenges that face every decision-maker. Whether strategy, staffing, projects, programs, customers or clients, your ability to make effective decisions determines your organization’s success and your professional achievement. Shelley’s interviews with 77 executives combined with neuroscience and her own executive and engineering experience show that the most effective decision-making comes from the skilled balance of cognition and intuition. Today, research in neuroscience transforms intuition from woo-woo to practical.

Randy Maclean “Analytics & Metrics for Supply Chain & Operations”

macleanAs we close in on 2020, excellence in Supply Chain and Operations takes on a new importance in the success, and even the survival, of distribution organizations.  Winning the competitive battle is accomplished in the core competencies of distribution – moving product.  In this session, we’ll explore the newest thinking and analytics that give operations managers a real edge in driving their contribution to the company’s cash flow and profits.

Jon Melchi “HARDI Government Affairs Briefing”


Jon Melchi will speak on the latest regulatory actions and legislative issues impacting the HVACR industry, specifically those impacting distribution and logistical operations. This session is designed to help HVACR businesses clear these hurdles.

Speaker: Ken Ackerman “Leadership Training for Warehouse Supervisors”


In the typical warehouse, Joe Forklifter is promoted from the ranks to be a supervisor. Joe was recognized for his skill, and furthermore he always had a good word for the boss. No leadership training was provided because surely Joe was smart enough to figure this out. If that did not work, we placed an advertisement for skilled warehouse supervisors and hired the best people that came in the door. If you have this situation in your warehouse, this program will help you. This highly interactive lecture and discussion will explore these six elements of leadership on the warehouse floor: 1) finding the right people 2) “showing the ropes” to the new people 3) motivating the good people to stay on the team 4) cutting from the team 5) developing the next leaders 6) the progression from “doer” to leader and coach This presentation should enable you to develop your own leadership training, or to evaluate the products offered by others.

Speaker: Gregory L. Schlegel “Supply Chain Risk Management (SCRM): What is it—Why should I care & What can I do about it?”


Join us for a lively discussion covering an emerging discipline called Supply Chain Risk Management (SCRM). In this session we’ll introduce the basic concepts of SCRM—The WHAT. We’ll give you a glimpse of The WHY should I care, which includes the ugly bottom-line financial impacts of supply chain disruptions. We’ll share with you a few basic Tools, Techniques and Methodologies that are driving this new discipline along with providing a glimpse of WHO is doing WHAT and HOW in this SCRM arena. And we’ll conclude with some helpful hints on WHAT YOU can do to mitigate supply chain risk.

Speaker: Greg White & Jennifer Priestley “Winning in Any Economy: Using Big Data to Gain Customers and Generate Cash”

WhitePriestleyNew construction, abnormal seasonal patterns, new regulations, and a host of factors make the HVAC/R industry unpredictable at best. Big data offers new hope for you to grow no matter what the market circumstances. Using detailed customer and market data, you can transform visibility and inventory management to generate cash and improve service for your customers in the good times and bad.

Attendee Roundtables


Attendees will have the opportunity to submit topics and questions in advance, and be paired with a group of non-competitors to discuss topics of specific interest to them. Each roundtable will report out their top discussion findings.


Sunday, March 26th

Registration 5:00 – 7:00 PM
Welcome Reception 6:00 – 7:00 PM

Monday, March 27th

Registration 7:00 – 11:00 AM
Breakfast & HARDI Program 8:00 – 9:00 AM
Keynote Speaker: Jim Tompkins 9:00 – 10:15 AM
Speaker: Greg White & Jennifer Priestley 10:30 – 11:20 AM
Speaker: Jon Melchi 11:30 AM – 12:00 PM
Lunch 12:15 – 1:15 PM
Speaker: Ken Ackerman 1:15 – 2:15 PM
Speaker: Greg Schlegel 2:30 – 3:30 PM
Speakers: Cannizzo & Muha 3:30 – 4:15 PM
Happy Hour 5:30 – 6:30 PM

Tuesday, March 28th

Breakfast & Attendee Roundtables 8:15 – 9:15 AM
Speaker: Randy Maclean 9:30 – 10:30 AM
Speaker: Shelly Row 10:45 AM – 12:15 PM



Arizona Grand Golf (18 Holes)
Tuesday, March 28th at 1:30PM


Spring Training Baseball Game
Oakland A’s vs. Los Angeles Angels
Tuesday, March 28th at 1:00PM