HARDI BLOG

The following article is a guest blog post from Devin Ferriera of HMI Performance Incentives, a HARDI Proven Vendor.   Go to Article —>

Go to article >> HARDI’s Market Research and Benchmarking Analyst compares recent sales performance of HARDI distributors to temperatures recorded across the country. This article was published in the July 2018 edition of the Data Driven Newsletter.

  Go to article >> Heller is one of the speakers at HARDI’s upcoming Marketing & Sales Optimization Conference in Miami from June 3–5, where he will be discussing “The 10 Commandments of Distributor Marketing in the Age of Amazon Business” with attendees.

87% of millennials say professional development or career growth opportunities are very important.   Being able to connect with millennials, which I know is just the hottest topic around these days, is absolutely a challenge. I’m a millennial myself, and I can confirm there is no one-size-fits-all solution for connecting with my generation. We’re the…

“How’s business?” is a complicated question. We can imagine a variety of ways Distributor A or B would respond to the question “How’s business?”   While sales growth may be the oxygen of the enterprise, how expensive it is to get those sales out the door is what matters. Distributor A and B can evaluate…

  One of the remarkable things about HARDI is the coalescence of industry expertise from so many points of view. Every time HARDI welcomes a new member we contribute to this body of knowledge, and our industry adds another tool to unlock even greater potential.   One such company was on my mind recently, as…

The following article is an excerpt from the 2.20.18 Data Driven Newsletter.   Do you think “Amazon Update” should be a regular section of the DDN?  The news releases from Seattle frequently spark as many reactions as tweets from 1600 Pennsylvania Avenue.  Many of our conversations each week begin with “did you see ..” or “OMG…

We did it. Another year in the books. And for HARDI, what a great year it was. We started this quarterly newsletter as a way to take a step back, check in, and give you a big-picture look at what your organization is up to. With this being the inaugural Winter Edition Thermostatus, we thought…

The daily business of HARDI members, as well as the business of HARDI itself, is far more complicated today than when I first came to HARDI in 2006. The stakes for our members and their association also seem to be significantly higher as opportunities generate greater rewards while mistakes come at steeper costs. Clearly the…

No, this is not an economic forecasting article or the debut of a new passion about consumer product safety. It is, however, intended to be a warning shot of an epidemic I see spreading quickly across our world, society, and industry. I’m not sure whether it’s due to unprecedented access to and influence of technology,…

As featured in the previous, inaugural Thermostatus newsletter, the HARDI community is no stranger to coming together for a good cause. We see this materialize in how many HARDI members are jumping on board with and continue to get involved in our efforts with Homes For Our Troops. But more recently, we’ve seen many of…

Never been to a HARDI Annual Conference before?   Here’s your shot at a FREE registration (worth $1,000!!) in 3 easy steps:   1. Go to nova2017.com/speakers and check out all the speakers and sessions we have lined up this year.   2. Fill out and submit the short survey here.   3. Cross your…

Honestly, how often do you get the luxury of really thinking about what you’re working on? Pausing and allowing time to be creative, strategic and thorough versus just simply checking it off the list and moving on?   While the work that we do at HARDI covers a lot of ground and moves at a…

To assist companies and individuals who store, install, and operate mechanical systems in areas that have been involved with flooding, the following recommendations have been prepared by the Air Conditioning Contractors of America (ACCA), the Heating, Air-Conditioning, and Refrigeration Distributors International (HARDI), and the Air Conditioning, Heating, and Refrigeration Institute (AHRI).     What to…

Businesses are like any living organism that must continually evolve to survive.  Customer expectations drive change in every industry.  Distributors are focused on applying the latest advancements in communication and technology to deliver customized services faster to meet increasing customer expectations.  The path is not clear and the stakes are very high.   In 2013,…

The inability of Congressional Republicans to pass legislation which would repeal, replace, modify, alter or any other verb you may like, the Affordable Care Act has raised the stakes on the GOP to pass something substantive on the tax front.   You may hear the term “tax reform” regularly, but doing comprehensive tax reform is…

Yes, Philadelphia is the home of authentic cheesesteaks and yes, those of us from Philadelphia are very critical of any foreign attempts to replicate a true cheesesteak, but we also grow tired of every national telecast of a major event giving the impression that all we do in Philly is eat cheesesteaks all day.  It’s…

I don’t have cable TV. I’m a good representative of a growing trend emanating from my generation where I mooch off my parent’s Netflix subscription, my sister’s Amazon Video subscription, and my soon-to-be mother-in-law’s HBO Go subscription (I have to get my Game of Thrones fix somehow, right?). I don’t watch much TV to begin…

A boomerang is an object that you send out which returns, generally unbidden, to harm you.  Some unwise draftsmanship in policies and handbooks can have that same effect.  One thing to avoid in policies:  do not promise ‘fairness’ or ‘equal treatment’ to employees.  Sounds Draconian, I know, but hear me out. These terms imply that…

We frequently hear about the challenges associated with warranty processing so were thrilled to hear from a member who suggested we start a Warranty Process Manager’s Users Group.  Member’s have developed their own routines for processing warranties and service bulletins.  This member told us, “I am interested in learning best practices, finding out about what…

  On May 24, over 100 HARDI members participated in the HARDI Congressional Fly-In. These members took time from their busy schedules to come to Washington and meet with more than 200 offices, in addition to a Q&A session with White House personnel, and meet with key Congressional Committee staff.   Anyone who has walked…

The following letter was written by Richard Cook, of HARDI member Johnson Supply, to the editor of the Star Telegram (Fort Worth, Texas) in response to an article attacking LIFO published last month.   I write to you in response to the April 24th article in the Star-Telegram, which details Congressman Roger Williams’ support of…

The distribution business is one of the rare instances where the phrase “if you are not getting better, then you are getting worse” applies.  The sales per employee is growing faster than the gross margin dollars per employee.  The variety of available products is growing each year, resulting in more parts to be stocked.  Non-traditional…

     Last fall, HARDI member Fujitsu opened up a New York City collaborative space aptly named the “Air Stage” after their Airstage line of products. Located on Broadway overlooking Times Square, this space is more than just a showroom, designed as a “learning and sharing center” where people from all aspects of the HVACR…

NATE is celebrating its 20th Anniversary this year, which is both exciting and bittersweet (I have been supporting NATE since the beginning, which means I am getting old!).   I am honored to have been selected as NATE’s 2016-2017 Board Chairman and I appreciate the opportunity to work with NATE COO John Lanier and the…

I celebrated my 10th anniversary with HARDI last May, just over five years as CEO and it’s amazing how fast time has passed. What surprises me even more is how often I now find myself unable to recall why we do some things certain ways, despite having seen just about every process and procedure change in…

“Revolutionizing the HVAC/R Marketplace” is the title of the presentation Watsco delivered to the investment community last month. Innovative application of technology is transforming competition in every market including HVACR distribution. Deploying mobile device is the first step. It enables the customer to be more efficient and allows the distributor to operate more effectively.  …

Currently I am sitting in a waiting room waiting for my car’s rear window to maybe be replaced after some lovely soul decided that a great New Year’s Eve joke would be to come and smash it in.   Lucky me. 2017 off to a great start.   Anyways, I gave my insurance a ring…

It never ceases to amaze me when I hear from people who are frustrated with the way Washington and their state governments are working, but then choose to sit on the sidelines.   The majority of states have made voting easier than ever — we can debate whether that actually benefits the process or not…

  For lunch today I decided I would head to Chipotle. My friend had given me a free coupon and, since I was feeling a little extra famished today, I thought a chicken burrito bowl would do the trick.   As I walked in my mind got the best of me yet again. As a…

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